Did we get your attention? Everyone loves surprises. And everyone talks about surprises. So, why not surprise your customers?

Surprises can help show your customers that they matter to you, and that you're listening to them. And most people, when delighted, will share their experience.

A surprise can come in many forms - a discount or a free item can work really well. For example, if a customer has shared their experience or an item they’ve bought from you on Twitter, as a thank you, you could offer them a discount next time they buy something. 

Some other tips you may find useful are here:

What to post on Twitter

How to build relationships on Twitter

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