The How They Feel Report uses to AI to understand people’s reaction to the content within any conversation topic.
From your Dashboard, you can see if the responses are mostly positive or negative by looking at the green or red dot under Engagement. Click through to see the posts behind the reactions.
Your How They Feel Report allows you to understand the sentiment of conversations you're listening to. You can identify negative and positive reactions within any conversation, search by date, and click through to see the content behind the report.