We define a conversation as any subject that people are talking about online. It could restaurants in Cheltenham, luxury shoe boutiques in London, Manchester United, hotels in Edinburgh, or family events in the Isles of Scilly.
Whatever topics affect your organisation, you can listen to them and engage with them online.
We recommend that every organisation listen to at least three - five conversations.
To add a conversations, use the search bar at the top of any page within your Maybe* account.
Enter the conversation you'd like to listen to and select it from the dropdown.
Select "Add conversation" and we'll be in touch as soon as it has been added to your account.
Once you add a conversation, the Maybe* platform listens across Facebook, Twitter, Instagram, and Facebook Messenger to learn what people are saying. Using AI, the platform then distils down the most relevant pieces of information from that conversation and shares them with you.
Every day, your activities highlight the key pieces of content from the conversations you’re listening to that you should engage with (this means following the person who wrote it, liking it, sharing it, commenting on it, or scheduling a response for later).
You can listen to conversations about your organisation, about key influencers, and even about your competition. If it matters to your organisation, the Maybe* platform can help you learn more.