Grouping together results from different conversations allows you to see overall trends and insights and is a great tool for organising your profile.

Creating a group is especially useful for when you need to be able to sort your conversations and only want to see a select number. For example, you could group all of your competitors conversations and compare the Insights across the whole group or you could group all of the retailers in your area and engage with them. If you are running campaigns with certain hashtags you need to track, you could also keep these in a single group to monitor for engagement.

We have prepared some groups to help you get started including: competitors, hashtags, local and prospects. These will show as options as you go through the process to add your conversations.

Head over to your dashboard to start doing more of what matters on social media.


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