Twitter is an online news and social networking site where people communicate in short messages called tweets. Of all the social media platforms out there, Twitter is the best one for communicating directly in conversations with your customers in real-time.

  • 326 million people use Twitter every month
  • 500 million tweets are sent each day - 5,787 tweets every second
  • On average, Twitter users follow five or more brands on Twitter
  • 47% of people who follow a brand on Twitter are more likely to visit that company‚Äôs website

Twitter can help your business:

1. Build awareness of your brand identity

2. Share your latest product information

3. Offer promotions and discounts

4. Deal with customer enquiries and complaints in real-time

5. Keep track of trends and news in your market sector

6. Engage with influencers and other local businesses as well as keeping an eye on your competitors


For more tips see:

How to set up a business Twitter account

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