Maybe* platform help

Daily calls - we help you use social media to deliver business results

Maybe* is not just a platform. It's a place that you can come to for social media help and training too.

Written by Polly
Updated this week

Book a demo

Click below to book a demo with a member of the Maybe* team

Written by Polly
Updated over a week ago

Web browsers and Maybe*

If you're struggling to log in, it could be that you need to update your web browser.

Written by Hannah McKernon
Updated over a week ago

How to use the Dashboard

Everything you need to know to get the most from your Dashboard.

Written by Tash James
Updated over a week ago

How comparison works

Understand how the comparison organisation on the right hand side of your dashboard will help you improve your social media activity.

Written by Tash James
Updated over a week ago

Connect your social accounts to Maybe*

Find out how to connect your social accounts to Maybe* or how to invite the person who does have access.

Written by Tash James
Updated over a week ago

Why is no data showing on a graph?

Help and guidance on why some graphs have no data.

Written by Polly
Updated over a week ago

How to adapt assets in Canva

Support with all campaign assets in Canva so you can adapt the colours and text.

Written by Polly
Updated over a week ago

How to add an organisation conversation

See how to add the social media conversation of an organisation to your profile

Written by Tash James
Updated this week

How to produce a report of other organisations data

Create custom reports of other organisations data using the insights from within the Maybe* platform.

Written by Tash James
Updated over a week ago

See how engaging with the right social accounts improves your results

Understand how engaging with the right accounts and topics will improve your results.

Written by Tash James
Updated this week

What is a group?

What groups are and why they’re important.

Written by Tash James
Updated this week

How to produce a report of your data

Create custom reports using the data within your Maybe* account.

Written by Fiona Beckett
Updated over a week ago

Get people talking about your organisation

Understand how to use the Maybe* Engage page to increase your engagement and get more people talking about you.

Written by Tash James
Updated this week

What it means to listen on social media and how to do it

Find out more about social listening and how you can do it via the Maybe* platform

Written by Tash James
Updated over a week ago

Invite your colleagues to Maybe*

Make the most of our unlimited seat policy and invite your colleagues into your Maybe* account.

Written by Tash James
Updated over a week ago

Connect Facebook Ads Manager

A video guide to show you how to connect your Facebook Ads Manager to your Maybe* profile.

Written by Emerson Osmond
Updated over a week ago

Connect a bot metric

A video guide to show you how to connect a bot metric from ManyChat

Written by Emerson Osmond
Updated over a week ago

How to delete your company account

Find out how you can delete your company from Maybe*

Written by Tash James
Updated over a week ago

What is engagement

Understand how to measure engagement with the Maybe* platform

Written by Tash James
Updated over a week ago

Understanding the Engagement page

An overview of the Engagement page in Maybe*

Written by Tash James
Updated over a week ago

What you can learn from your What’s Being Said Graph

Understand what topics are most popular in the conversations you’re listening to

Written by Tash James
Updated over a week ago

What you can learn from your How They Feel Graph

Understanding how people feel about a conversation can influence your content.

Written by Tash James
Updated over a week ago

What you can learn from your Who’s Got Influence graph

Understand who has influence in the conversations you’re listening to and how to engage with them.

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Written by Erin Barrett
Updated over a week ago

What you can learn from your See What Works Graph

Understand what content people are engaging with to inform your social media strategy.

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Written by Erin Barrett
Updated over a week ago

How to add a hashtag conversation

See how to add the social media conversation from any hashtag to your profile

Written by Tash James
Updated over a week ago

Understanding Insights

Written by Tash James
Updated over a week ago

How to use the best posts tool

Wondering what great social media content looks like for every business in the UK? Maybe* has you covered.

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Written by Amy Rountree
Updated over a week ago

What you can learn from your Group Ranking

Benchmark your performance to track your results.

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Written by Erin Barrett
Updated over a week ago

How engaging is your competitors' content

Learn how to use your competitors' content to inform your own content strategy

Written by Tash James
Updated over a week ago

Local Rewards FAQ

Learn all about Local Rewards, our nationwide loyalty programme which rewards shoppers for spending in-store.

Written by Bebe Ross
Updated over a week ago

Why has Visa or MasterCard not been approved for my Local Rewards location?

Written by Emerson Osmond
Updated over a week ago

Free Town Guides for every UK High Street

Collect your Local Town Guide to promote your local retailers and you'll never have to update the Guide - that happens automatically.

Written by Polly
Updated over a week ago

How "Local Rewards" helps high street businesses

Local Rewards is a new module within Maybe* that is specifically designed to help High Street businesses.

Written by Polly
Updated over a week ago

Promotional pack for Local Rewards

This pack provides free promotional materials for you to use to promote Local Rewards to your shoppers.

Written by Polly
Updated over a week ago

Adding your business data to Maybe*

Understand how your social activity impacts your organisation by uploading business data.

Written by Tash James
Updated over a week ago

Connecting a ManyChat chatbot to Maybe*

How to set up your ManyChat account and connect it to Maybe*.

Written by Emerson Osmond
Updated over a week ago

How to connect a Google sheet for your Chatbot

Once you have created a chatbot, you need to create a Google sheet, so that the responses to your bot will display in the Maybe* platform.

Written by Emerson Osmond
Updated over a week ago