All Collections
Your settings
Setting Up Root Domains
Setting Up Root Domains

In this article, we'll show you how to set up a root domain

S
Written by Sarah Bassett
Updated over a week ago

In this article, we'll show you how to set up a root domain.

But first, what exactly is a root domain? Essentially, a root domain is the most basic form of a URL - for example, “something.com” is a root domain. However, “something.something.com” is a subdomain. “www” is the most common form of subdomains.

Setting up a root domain is useful in that it lets you launch sites that you build on your platform. Let's say I've built a website in my platform that I want to take live. And I want whitelabelguides.com to be the home for that new site.

For our example today, I want to set up the whitelabelguides.com root domain. Here's how we make that happen in four simple steps:

Step 1: Create a new domain.

GoDaddy is our registrar but most work in a similar fashion.

On our platform, click Settings on the left menu and then click Domains in the left Settings menu that appears.

Now click Add new Domain in the top right.

In the popup, add your new domain URL.

Because it's a root domain, you'll need to add an "A" record. Select and copy the red IP address - you'll need it for your registrar.

Leave this page open.

Step 2: Create a Record

Now, switch to your registrar website (ours is GoDaddy) and navigate to the DNS Management page for the domain.

Here is where you’ll add your "A" record. If you already have an "A" record, click the icon to edit the record.

And then paste the IP address you copied from your platform and click Save.

If you don’t already have an “A” record, then you’ll need to create one from scratch. First, click Add.

And then select "A" as the record type.

The host field for a root domain should always be the "@" symbol. Next, paste the IP address from your platform in the "Points To" field. In addition, set your TTL to half an hour - this will help the root domain propagate faster.

Lastly, click Save.

Great! We're already halfway done, and it’s time for…

Step 3: Select the funnel or website we want to live at the root domain.

Back on your platform, you can now click Add.

If it fails the first few times, don't worry. The root domain has to propagate first, which can take some time. Once it's ready, a success message will appear when you click "Add".

Underneath the "Yay" message, you'll see a dropdown with all your funnels and websites listed. Simply select the funnel/website you want and click Link Domain.

Step 4:

The last step is often overlooked - you'll need to select your site's homepage. On your platform's Domain settings, click the edit icon for the domain you selected.

Then select your desired homepage from the dropdown.

And finally, click Save.

Voila! Your site is now live at whitelabelguides.com. The root domain has been set up correctly.

For most sites, you'll also want to configure the www subdomain, which is similar to the process you used to add your domain. To do that, click Add New Domain on your platform again.

This time, your domain will be the www.whitelabelguides.com subdomain. Because it's a subdomain, you'll need to add a CNAME record instead of an "A" record. Select and copy the red URL and then switch to your registrar.

There, you'll create a CNAME record with www as the host. Paste the URL from your platform in the "Points To" field, lower the TTL again, and then click Save.

After the subdomain has propagated, click Add on your platform.

When the success message appears, select the same website as before from the dropdown.

Lastly, select the www subdomain homepage by clicking the edit icon.

Select the homepage from the dropdown and then click Save.

And we're completely finished. Now you have the same site at your root domain and your www subdomain.

Need more help?

Join us for live daily support - Book now.

Did this answer your question?