Case studies
The latest case studies from Maybe*, showcasing how others can use the platform to improve their results.
12 articles
Written by Hannah Dove
How Booking.com uses social media to effectively manage increasing customer contact
See how Booking.com maintained good customer sentiment, with 67% of customer contact and engagement scoring positively.Written by Hannah Dove. Updated over a week ago
How Cineworld let its audience create content and drive engagement for them
In the run up to reopening, used customer opinions to help them grow social media engagement by 143%.Written by Hannah Dove. Updated over a week ago
How Nando’s prioritise customer engagement over content creation for efficiency
The much-loved restaurant chain excels at protecting its brand identity and retains an authenticity that drives engagements.Written by Hannah Dove. Updated over a week ago
How Doncaster Council entertains locals across social media to grow reach for its essential messages
See how they've grown their social media audience to 82,000 followers.Written by Hannah Dove. Updated over a week ago
How Primark uses social media engagement to build an army of loyal shoppers
With over 1,000 posts between April and August, they generated 7.1 million engagements with their content.Written by Hannah Dove. Updated over a week ago
How a local salon drove reach and sales by prioritising growing engagement over followers
They saw an increase of 166% in the amount of content being created about them on social media.Written by Hannah Dove. Updated over a week ago
How Putney BID Positively Putney grew the number of its businesses engaging with them by 158% in just six months
Since January 2021 Putney has seen the amount of businesses creating social media conversations about their business and Putney grow by 42%.Written by Hannah Dove. Updated over a week ago
How Vicar Lane Shopping Centre won big for innovation using Facebook Messenger and social media insights
Vicar Lane improved its retail and entertainment offering over 18 months, winning them the Revo Gold Award for digital innovation.Written by Hannah Dove. Updated over a week ago
From social media zero to hero – the journey of an independent cafe embracing social to grow its audience by 733%
By embracing social media the business grew its online audience by 733% and successfully saved 70% of its sales.Written by Hannah Dove. Updated over a week ago
How an independent retailer increased sales by over 11,000% on the first day of lockdown
One Maybe* customer used smart social media tactics to take their sales far beyond even their own expectations.Written by Hannah Dove. Updated over a week ago
A lesson from Aldi in how to engage and entertain customers on social media
Learn how Aldi engages its audience with entertaining tweets that earn 1000s of engagements, every dayWritten by Hannah Dove. Updated over a week ago
How an indie fashion boutique delivered an additional £18,000 in sales with Facebook ads
Denise Law, founder of indie fashion boutique Law & Co, caught our attention with her fantastic Instagram stories.Written by Hannah Dove. Updated over a week ago