Engaging is as important as creating content on Facebook. See how to respond to comments and interact as a business to build a dialogue with your customers.
A step by step guide to engaging on Facebook as a Facebook page
On a phone or a desktop, open Facebook.
Use the dropdown menu in the top right hand of your screen (there should be a small arrow on your profile picture) to switch between your personal profile and your business page. On a phone, use the main menu to find your Page(s), then from the Pages menu that opens, select ‘Switch Now’ under the relevant business page, to begin engaging as your business. On a desktop, open the menu, click the grey ‘Switch’ button, and a menu will appear. Click on the business page you want to use, and your screen will reload as your business profile.
You are now ready to begin engaging as your business. To confirm this, you should see that the profile picture that now appears in the ‘Write a comment’ box under any post is that of your business page, and not your personal profile.
And that’s it! Feel free to like, comment and share as much as you choose, using your business page.
To switch back, simply repeat the steps above, but select your personal profile this time.