Get started with social media

These articles will help you get the most out of your social media channels.

30 articles
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Written by Hannah Dove, Emerson Osmond, Bebe Ross and 8 others

Social media training guides for places

See what works best on social media for businesses in your place.
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Written by Hannah Dove. Updated over a week ago

How to manage and maintain your Facebook business page

Create the correct user permissions to avoid losing access to your Facebook account.
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Written by Emerson Osmond. Updated over a week ago

UK CRF project FAQs

Find out what support Maybe* provides through UK CRF
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Written by Hannah Dove. Updated over a week ago

Image and video specifications for posting

Find out what file size and format is optimum for social media
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Written by Bebe Ross. Updated over a week ago

Social media for business checklist

Make sure your social media pages set up correctly to best support your business
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Written by Hannah Dove. Updated over a week ago

How to write a great Instagram caption

Unsure what to post next to a photo on Instagram? Here are a few tips to help you out.
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Written by Jess. Updated over a week ago

How to share a post on Facebook

Share posts by others on Facebook to improve visibility and support fellow businesses
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Written by Francesca Williams. Updated over a week ago

How to build relationships on Twitter

Social media is all about building relationships
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Written by Hannah McKernon. Updated over a week ago

How to engage and share on Instagram

Learn how to share posts on Instagram, and in turn boost your visibility on the platform
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Written by Francesca Williams. Updated over a week ago

How to create your first post on Instagram

Have you set up a business Instagram account, and don’t know where to start? Here’s a step by step guide to posting on your grid...
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Written by Francesca Williams. Updated over a week ago

Five ways to increase your engagement on Facebook

How to get your posts seen, liked, and shared by your audience on Facebook.
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Written by Hannah McKernon. Updated over a week ago

How to create your first post on Facebook

We take you through how to do your first post on Facebook.
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Written by Francesca Williams. Updated over a week ago

How to engage on Twitter

Everything you need to know about replying and retweeting on Twitter
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Written by Tash James. Updated over a week ago

What is Facebook Messenger?

A definition of Facebook Messenger: what it is, how it works, and why it's important
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Written by Erin Barrett. Updated over a week ago

How to create an Instagram story

How to create engaging Instagram stories that your followers will love.
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Written by Hannah McKernon. Updated over a week ago

How to get more Instagram engagement

Get more engagement by posting quality content and being responsive on Instagram - start conversations and keep them going.
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Written by Hannah McKernon. Updated over a week ago

How to give someone admin rights to your Facebook page.

Adding or removing admin rights to your Facebook account is simple.
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Written by Fiona Beckett. Updated over a week ago

How to write a great Instagram bio

It’s time for your brand personality to shine through
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Written by Kate Whittington. Updated over a week ago

How to increase your Instagram following

A how-to guide for growing your audience on Instagram.
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Written by Hannah McKernon. Updated over a week ago

How to increase your Facebook audience

A how-to guide for growing your audience on Facebook.
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Written by Kate Whittington. Updated over a week ago

How to increase your Twitter following

A step-by-step guide for increasing the size of your Twitter audience.
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Written by Hannah McKernon. Updated over a week ago

How to create a Facebook URL for your page

A Facebook vanity URL is an easy way to help your customers find you and your content.
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Written by Hannah McKernon. Updated over a week ago

How to make the most of User Generated Content (UGC)

User-generated content is the most organic content you can have
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Written by Hannah McKernon. Updated over a week ago

Five ways that social media can make your life easier and your customers happier

Struggling to understand the value social media adds to your business? Here’s five reasons you should get started.
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Written by Hannah McKernon. Updated over a week ago

Make your posts more eye-catching and shareable by including photos

A guide to taking and using photos on social media
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Written by Francesca Williams. Updated over a week ago

Show you care by responding to your customers on social media

Manage your customer feedback, good or bad, in three easy steps.
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Written by Francesca Williams. Updated over a week ago

What should I post to best engage my customers?

Post the content your customers like, comment and share the most to increase your engagement and reach
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Written by Hannah McKernon. Updated over a week ago

How frequently should you post on social media?

Engage as many customers as possible by posting not too little and not too much
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Written by Hannah McKernon. Updated over a week ago

Which social media sites should you use?

Get social in the same spaces your customers are
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Written by Hannah McKernon. Updated over a week ago

Get listed on Google My Business

Help customers find you on Google by listing your business on Google Maps and Google Search
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Written by Maybel. Updated over a week ago