Get started with social media

Social media training guides for places

See what works best on social media for businesses in your place.

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Written by Amy Rountree
Updated over a week ago

How to list on Google My Business without a physical location

If you've not got an actual shop or premises you can still list on Google My Business. Here's how.

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Written by Amy Rountree
Updated over a week ago

How to manage and maintain your Facebook business page

Create the correct user permissions to avoid losing access to your Facebook account.

Written by Emerson Osmond
Updated over a week ago

UK CRF project FAQs

Find out what support Maybe* provides through UK CRF

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Written by Amy Rountree
Updated over a week ago

Image and video specifications for posting

Find out what file size and format is optimum for social media

Written by Bebe Ross
Updated over a week ago

Social media for business checklist

Make sure your social media pages set up correctly to best support your business

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Written by Amy Rountree
Updated over a week ago

Master the basics of social media in less than five minutes

Social media tutorials from the experts to get you up and running

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Written by Amy Rountree
Updated over a week ago

Get listed on Google My Business

Help customers find you on Google by listing your business on Google Maps and Google Search

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Written by Steff Parker
Updated over a week ago

Which social media sites should you use?

Get social in the same spaces your customers are

Written by Hannah McKernon
Updated over a week ago

How frequently should you post on social media?

Engage as many customers as possible by posting not too little and not too much

Written by Hannah McKernon
Updated over a week ago

What should I post to best engage my customers?

Post the content your customers like, comment and share the most to increase your engagement and reach

Written by Hannah McKernon
Updated over a week ago

Sometimes less is more

Here's how you can get the length of your posts right on social, so they have maximum impact.

Written by Hannah McKernon
Updated over a week ago

Should you be using emojis in your posts?

Learn when it's best to break out the emojis in your social media posts

Written by Francesca Williams
Updated over a week ago

Five ways that social media can make your life easier and your customers happier

Struggling to understand the value social media adds to your business? Here’s five reasons you should get started.

Written by Hannah McKernon
Updated over a week ago

Does it matter WHEN you post to Twitter?

Timing plays a big factor in people being able to see your Tweets

Written by Francesca Williams
Updated over a week ago

Show you care, by responding to your customers on social media

Manage your customer feedback, good or bad, in three easy steps.

Written by Francesca Williams
Updated over a week ago

Make your posts more eye-catching and shareable by including photos

A guide to taking and using photos on social media

Written by Francesca Williams
Updated over a week ago

Share what you know

Share your valued business expertise using your social media channels

Written by Francesca Williams
Updated over a week ago

Responding to your customers on social

It's best practice to respond to all comments and queries on your social channels

Written by Kate Whittington
Updated over a week ago

Using questions to start a conversation

Did you know that asking questions lead to better engagement?

Written by Kate Whittington
Updated over a week ago

How to get your business on Google Maps

Make it easy for people to find you online and offline

Written by Francesca Williams
Updated over a week ago

Who’s your tribe?

Who are your people? What are your customers interested in?

Written by Stephanie Ramsdale
Updated over a week ago

It’s about relationships, not followers

Focusing on building relationships online helps to build an effective, loyal social media community for your brand

Written by Hannah McKernon
Updated over a week ago

Invite your audience for an exclusive peek behind the scenes

Give your customers a more personal experience.

Written by Hannah McKernon
Updated over a week ago

What’s your story?

People would rather learn about a business through an article than an ad.

Written by Hannah McKernon
Updated over a week ago

How to make the most of UGC

User-generated content is the most organic content you can have

Written by Stephanie Ramsdale
Updated over a week ago

The power of testimonials

Testimonials are an authentic, effective way to convert followers to paying customers

Written by Hannah McKernon
Updated over a week ago

The top ten ways to grow your followers

It's important to keep building your follower base

Written by Hannah McKernon
Updated over a week ago

Let your customers share in your success

Bring your customers closer to your business with a personal touch.

Written by Francesca Williams
Updated over a week ago

Increase your engagement using A, E, I, O, U

Find out how this system can increase your social media engagement

Written by Hannah McKernon
Updated over a week ago

Ask people to come to your store

Reach out to your online shoppers

Written by Kate Whittington
Updated over a week ago

Who do you admire on social?

How to build relationships with influencers to boost your business

Written by Francesca Williams
Updated over a week ago

How to make your business more ‘human’

Building trust for your brand

Written by Hannah McKernon
Updated over a week ago

Asking your customers to share their purchases

Widen your audience by asking your customers to share their latest purchases on their own channels

Written by Francesca Williams
Updated over a week ago

Psst here’s your exclusive…

Offer incentives to keep your followers hooked.

Written by Francesca Williams
Updated over a week ago

How to increase engagement on your social media posts

Here's how to increase your engagement.

Written by Hannah McKernon
Updated over a week ago

How to make your social media posts more shareable

Here's how to encourage people to share your social media posts.

Written by Jess
Updated over a week ago

Using key dates of the year in your content

How to leverage a key time of year for retailers, using social media

Written by Francesca Williams
Updated over a week ago

Why use Facebook advertising?

Posting organically (for free) is not enough to guarantee people see your content, you now need to ‘pay to play’ on Facebook

Written by Hannah McKernon
Updated over a week ago

How to use Ads reporting

Connect your Facebook Ads Manager account to Maybe* to easily track and optimise your ads’ performance

Written by Fiona Beckett
Updated over a week ago